Miami independent brokerage with bilingual (EN/ES) ACA marketplace and health plan support for Miami-Dade families and small businesses. High-rated local presence on aggregator review platforms.
Miami independent brokerage with bilingual (EN/ES) ACA marketplace and health plan support for Miami-Dade families and small businesses. High-rated local presence on aggregator review platforms. Strong bilingual ACA enrollment reviews — praised for clear explanations and responsive service for Miami-Dade individuals and families.
Trust Score
85/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
85/100
Consumer Reputation
+14
Google 5.0 · 34 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+6
Grade A
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
10 years in business
Government Standing
+4
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 74/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 74/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Working with Serlet was such a relief. He took the time to educate both my mom and me about her Medicare and her options. He made sure we fully understood everything before making any decisions. He never rushed us, answered all of our questions thoroughly, and genuinely cared ab
I had the most incredible professional experience with Serlet Reyes. He helped me negotiate the very confusing Medicare environment and was at all times professional and patient. He took time to understand my needs and make recommendations to suit me individually. I would highl
Best place for health insurance. They can help you to find the right medical plans. This guy's are always doing the best for their clients , and they really love to help our community. Thank you, guys!
8095 NW 12th St Suite 204, Doral, FL 33126, USA
Trust data last refreshed Jul 11, 2026
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Not applicableNot a Medicare-focused listing
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Not applicableThis agency is not tagged primarily for Medicare Advantage / Part D enrollment. CMS PPEF / Opt Out checks apply when an NPI is on file or the listing is Medicare-focused.
State DOI listing cross-check
VerifiedVerified listing · FL-DFS Active ✅ (FL)
Last Updated: July 2026
Source: State DOI listing · CMS fields not applicable. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: FL-DFS Active ✅
Verify this agency's license status directly with the FL insurance department before purchasing coverage.
Verify license in FLMiami, FL
More agencies in Miami →Specialties: Bilingual Services · ACA Marketplace · Independent Agency · Personal Lines
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover