Licensed NY agency specializing in auto & homeowners coverage for families and businesses.
Pioneer Insurance Group is an independent insurance agency serving Albany, NY and surrounding communities. Our licensed agents compare quotes from multiple carriers to help you find the right coverage at competitive rates.
Trust Score
85/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
85/100
Consumer Reputation
+12
Google 5.0 · 2 reviews
BBB Standing
+8
Grade A+
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
Licensing & Verification
0
Listing not marked DOI-verified
Experience
0
8 years in business
Government Standing
+4
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 74/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 74/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Prompt, excellent, and professional service; especially when served by Ms. Keena Coolidge. Great team at Pioneer!
The anchor agency is an amazing insurance group that goes the step extra to make sure their clients get the best service, the best rates, best customer service possible. I would recommend the anchor agency to anyone.
652 Albany Shaker Rd, Albany, NY 12211, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending verification
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationMedicare-related listing without a completed CMS NPI match. Confirm participation with CMS tools and your state DOI before enrollment decisions.
State DOI listing cross-check
Pending verificationPending verification
Last Updated: July 2026
Source: CMS public datasets (scheduled import) · state DOI cross-check. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: NY-100003
Verify this agency's license status directly with the NY insurance department before purchasing coverage.
Verify license in NYAlbany, NY 10333
More agencies in Albany →Specialties: Independent Agency · High-Risk Auto · Relocation Experienced
Represented carriers: Hartford, Chubb, MetLife
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover