A+ BBB independent agency comparing 15+ A-rated carriers for Charlotte homeowners, businesses, and group health with multi-state service including North Carolina.
A+ BBB independent agency comparing 15+ A-rated carriers for Charlotte homeowners, businesses, and group health with multi-state service including North Carolina. Reliable quote comparison for Charlotte commercial and residential clients with group health cross-sell capabilities.
Trust Score
98/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
98/100
Consumer Reputation
+17
Google 5.0 · 150 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+8
Grade A+
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+5
22 years in business
Government Standing
+4
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 74/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 74/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
I am retired and have used several different insurance companies over the years. My experiences have been all across the continuum.......from very poor to very high. My most recent experience with Thomas Pie and Allison Laney in their Allstate Office at 3517 Matthews Mint Hill Rd
I've used many insurance agencies over the years, but this one is the best. Allison Laney has handled all of my requests over the past couple of years and she is absolutely wonderful. She solves my problems with grace and ease and is likely solely responsible for my happiness in
Allison at the Thomas Pie agency is awesome! She helped me to get everything right with my grandparents' policy when they had a lapse in coverage. She answered all of my questions and got us back on track! I'm very new to insurance, so having her walk me through the process step-
8334 Pineville-Matthews Rd Ste 103, Charlotte, NC 28226, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Not applicableNot a Medicare-focused listing
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Not applicableThis agency is not tagged primarily for Medicare Advantage / Part D enrollment. CMS PPEF / Opt Out checks apply when an NPI is on file or the listing is Medicare-focused.
State DOI listing cross-check
VerifiedVerified listing · NC-DOI Active ✅ (NC)
Last Updated: July 2026
Source: State DOI listing · CMS fields not applicable. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: NC-DOI Active ✅
Verify this agency's license status directly with the NC insurance department before purchasing coverage.
Verify license in NCCharlotte, NC
More agencies in Charlotte →Specialties: Independent Agency · Commercial Lines · Flood & Wind
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover