Trusted Choice independent in Memphis offering group health, Medicare, and multi-line personal/commercial coverage with network and coverage expertise.
Trusted Choice independent in Memphis offering group health, Medicare, and multi-line personal/commercial coverage with network and coverage expertise. Network and coverage expertise praised by Memphis businesses and personal clients.
Trust Score
100/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
100/100
Consumer Reputation
+14
Google 4.6 · 160 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+13
Grade A+ · Accredited
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+5
35 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
I had the best experience with Stacy Coker and Kevin Palfrey. They were very knowledgeable and knew exactly what I needed for my business. I felt comfortable knowing I’m in the best hands for my insurance needs. I will recommend them to all of my colleagues as I know they are ge
I had a fantastic experience working with Stacy Coker! As a Commercial Lines Account Manager, Stacy truly knows her stuff when it comes to commercial insurance. She was incredibly helpful, knowledgeable, and responsive throughout the entire process. She made sure my business had
Insurance companies are usually a nightmare to deal with. Ashley Callaway explained every step and directed me through the process! Made the shopping experience seamless and was happy to do so. Will definitely be keeping her contact!
866 Ridgeway Loop Rd, Memphis, TN 38120, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · TN-DOI Active ✅ (TN)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: TN-DOI Active ✅
Verify this agency's license status directly with the TN insurance department before purchasing coverage.
Verify license in TNMemphis, TN
More agencies in Memphis →Specialties: Independent Agency · Personal Lines · Commercial Lines
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover