Northeast Florida employee benefits broker serving Jacksonville metro businesses in St. Johns and Clay counties with group health, dental, and ancillary plan design.
Northeast Florida employee benefits broker serving Jacksonville metro businesses in St. Johns and Clay counties with group health, dental, and ancillary plan design. Business clients praise comprehensive group health strategies and local benefits expertise across the First Coast metro.
Trust Score
83/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
83/100
Consumer Reputation
+12
Google 5.0 · 6 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+6
Grade A
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
15 years in business
Government Standing
+4
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 74/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 74/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Lisa is a terrific agent! I didn't realize signing up for Medicare and choosing a Medicare Advantage plan would be so complicated, but it was. Lisa made it so easy! When I told her I was caring for 2 aging parents and my time was limited, she went to work for me. She asked ques
I just can't say enough nice things about Lisa Ference, insurance broker. It would take up to much paper...First of all I am not one who makes changes easily. That being said I was very hesitant in making this change to a new health care insurance. I had Blue Cross for ever..L
Lisa with First Coast Insurance has been a huge blessing as I am new to Medicare. Not only did she help me find the right plan for me, she also has kept in touch to make sure I am taking full advantage with all my plan has to offer. I highly recommend First Coast.
12724 Gran Bay Pkwy, Jacksonville, FL 32258, USA
Trust data last refreshed Jul 11, 2026
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Not applicableNot a Medicare-focused listing
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Not applicableThis agency is not tagged primarily for Medicare Advantage / Part D enrollment. CMS PPEF / Opt Out checks apply when an NPI is on file or the listing is Medicare-focused.
State DOI listing cross-check
VerifiedVerified listing · FL-DFS Active ✅ (FL)
Last Updated: July 2026
Source: State DOI listing · CMS fields not applicable. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: FL-DFS Active ✅
Verify this agency's license status directly with the FL insurance department before purchasing coverage.
Verify license in FLJacksonville, FL
More agencies in Jacksonville →Specialties: Small Business · Independent Agency · Commercial Lines
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client