Historic Tri-Cities independent since 1909 — one of Tennessee's largest agencies — offering group health, Medicare, individual coverage, and BCBS TN expertise.
Historic Tri-Cities independent since 1909 — one of Tennessee's largest agencies — offering group health, Medicare, individual coverage, and BCBS TN expertise. Long-term regional trust for Tri-Cities businesses and families with local provider network expertise.
Trust Score
94/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
94/100
Consumer Reputation
+13
Google 4.9 · 31 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+8
Grade A+
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+5
117 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
The crew at Heritage Insurance has been phenomenal to work with over the past several years. Jeremy and his staff have saved our companies thousands of dollars in premium by their diligence to seek the best provider for our specific business needs. I have referred several busines
Jeremy and the crew at Heritage have been extremely helpful with our commercial needs over recent years. They are very easy to work with and always just a phone call away. Jeremy always breaks down the policies to make them easier to understand, while also suggesting what he thin
Jeremy has been fantastic at helping us getting our insurance switch over! Him and his team has stood behind everything they have said and presented us while quoting and helping us make the switch! He has my personal policies and commercial policy for my business!! They communica
532 Princeton Rd, Johnson City, TN 37601, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · TN-DOI Active ✅ (TN)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: TN-DOI Active ✅
Verify this agency's license status directly with the TN insurance department before purchasing coverage.
Verify license in TNJohnson City, TN
More agencies in Johnson City →Specialties: Independent Agency · Commercial Lines · Small Business
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover