Seminole County independent agency serving Altamonte Springs, Longwood, and the greater Orlando metro with multi-line personal and commercial coverage and established local tenure.
Seminole County independent agency serving Altamonte Springs, Longwood, and the greater Orlando metro with multi-line personal and commercial coverage and established local tenure. Long-standing Seminole County independent with positive multi-line reviews and strong local community presence.
Trust Score
72/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
72/100
Consumer Reputation
-1
Google 3.1 · 40 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+8
Grade A+
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+5
25 years in business
Government Standing
+4
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 74/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 74/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
I moved to Florida from Iowa and had to get insurance from a Florida broker. I reached out to IOA and got a response almost immediately. Literally can't say enough good things about my agent Joanne Towne. On a simple personal auto policy, she talked me through all my options,
Matthew Williamson, Marisa Lagos and their team have been great to work with. I would highly recommend IOA and this business to partner with.
Poor communication and customer service. Did not help when there was a bill dispute with provider. Do not negotiate or research better rates proactively even though providers are hiking rates out of line with market.
1855 W State Rd 434, Longwood, FL 32750, USA
Trust data last refreshed Jul 11, 2026
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Not applicableNot a Medicare-focused listing
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Not applicableThis agency is not tagged primarily for Medicare Advantage / Part D enrollment. CMS PPEF / Opt Out checks apply when an NPI is on file or the listing is Medicare-focused.
State DOI listing cross-check
VerifiedVerified listing · FL-DFS Active ✅ (FL)
Last Updated: July 2026
Source: State DOI listing · CMS fields not applicable. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: FL-DFS Active ✅
Verify this agency's license status directly with the FL insurance department before purchasing coverage.
Verify license in FLLongwood, FL
More agencies in Longwood →Specialties: Independent Agency · Personal Lines · Flood & Wind · Bundle Experts
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover