North-central Fresno independent Medicare-focused agency with health cross-sell for 93704 retirees, Fig Garden families, and Central Valley seniors navigating annual Advantage and Medigap reviews.
North-central Fresno independent Medicare-focused agency with health cross-sell for 93704 retirees, Fig Garden families, and Central Valley seniors navigating annual Advantage and Medigap reviews. Local support for Medicare and individual health plan comparisons near the Fig Garden corridor.
Trust Score
100/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
100/100
Consumer Reputation
+19
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
Google 5.0 · 310 reviews
BBB Standing
+13
Grade A+ · Accredited
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
14 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Working with Robert Loyd was an excellent experience. He helped me find the right Medicare supplement plan for my father-in-law, and since I was new to the process, his guidance was invaluable. Robert is extremely knowledgeable and took the time to carefully review all of my fath
Turning 65 and moving into the journey of Medicare was very confusing. There were so many options. I was so confused and didn’t know where to go. Robert made the process seamless. He explained everything in detail that it was easy to understand he assisted and guided along the wa
Thank you so, so very much for everything you and Susie did for me. Took so much weight of my shoulders which allowed me to properly relax and heal. I can not thank you both enough. You guys are heaven sent! We need more individuals like you and Susie!
5412 N Palm Ave Ste 109, Fresno, CA 93704, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · CA-DOI Active ✅ (CA)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: CA-DOI Active ✅
Verify this agency's license status directly with the CA insurance department before purchasing coverage.
Verify license in CAFresno, CA
More agencies in Fresno →Specialties: Independent Agency · Medicare Specialists · ACA Marketplace
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover