Knoxville Medicare and health experts established 2007 with 100+ years combined team experience guiding retirees through Covenant Health-aligned plan selections.
Knoxville Medicare and health experts established 2007 with 100+ years combined team experience guiding retirees through Covenant Health-aligned plan selections. Accurate, down-to-earth advice for retirees navigating Knoxville Medicare and provider networks.
Trust Score
92/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
92/100
Consumer Reputation
+8
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
Google 4.5 · 12 reviews
BBB Standing
+13
Grade A+ · Accredited
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
19 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Tommy Scarlett has been my agent for over two years. He has answered every question I’ve ever had through the Medicare process. He has steered me in the right direction for what is best for me. He has returned every phone call or text very promptly. He calls regularly to see if I
Tommy Scarlett has been my agent for years. a wonderful person never had any problems. When I have problems with my insurance,I just pick up the phone and call he very knowledgeable about all aspects of my insurance. Mr Scarlett is always willing to help fix the problem if I have
I'm so, so thankful for Tommy Scarlett's experience and ability to make retired insurance understandable. His guidance is the best expert plain talk I've ever experienced in this industry. He took all of our uncertainty out of retirement. Thank you Tommy Scarlett.
1018 Orchid Dr NW Ste A, Knoxville, TN 37912, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · TN-DOI Active ✅ (TN)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: TN-DOI Active ✅
Verify this agency's license status directly with the TN insurance department before purchasing coverage.
Verify license in TNKnoxville, TN
More agencies in Knoxville →Specialties: Medicare Specialists · Independent Agency
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover