Tri-Cities independent offering individual/group health, Medicare, dental/vision, and ACA guidance with affordable rates and Covenant/UT network alignment.
Tri-Cities independent offering individual/group health, Medicare, dental/vision, and ACA guidance with affordable rates and Covenant/UT network alignment. Affordable rates and enrollment support praised by Tri-Cities families and businesses.
Trust Score
79/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
79/100
Consumer Reputation
0
Google 3.2 · 45 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+8
Grade A+
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
12 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Beyond Benefits really surprised me with the level of care and attention to detail they provided me. My broker, Nicole Kramer, let me tell you, she was so nice and went above and beyond for me. My particular situation needed some some specifics looked into, and she was more than
Told me I had no options after my premium went up by almost 600 dollars. Got on the phone with marketplace right after and found a wonderful plan for 45 dollars 🤣 what a joke. If you can operate a phone I highly suggest just finding insurance yourself!
We have used Beyond Benefits two times to assist with Medicare options. Alicia and her staff are knowledgeable and a real pleasure to work with. It can be really stressful trying to compare and make a good choice on your own. So much easier and better information when you use a p
3865 Fort Henry Dr, Kingsport, TN 37663, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · TN-DOI Active ✅ (TN)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: TN-DOI Active ✅
Verify this agency's license status directly with the TN insurance department before purchasing coverage.
Verify license in TNKingsport, TN
More agencies in Kingsport →Specialties: ACA Marketplace · Small Business · Independent Agency
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover