Wake County independent health agency for individual marketplace, small-group, and Medicare plans serving Raleigh's educated professional workforce.
Wake County independent health agency for individual marketplace, small-group, and Medicare plans serving Raleigh's educated professional workforce. Raleigh professionals praise clear ACA and Medicare guidance during job transitions in the competitive Triangle market.
Trust Score
86/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
86/100
Consumer Reputation
+15
Google 4.8 · 183 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+6
Grade A
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
12 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Alexis was awesome. She was very helpful across many phone calls, and in/out of normal business hours. I cannot thank her enough. As a call out to the company as a whole, Kim was also very kind and helpful as well. WELL DONE to all!
Capital Insurance & Financial Services are the best! They have serviced my home, auto, motorcycle, boat, and travel trailer insurances for over 15 years and always finds me the lowest rates available. Dawn provides the absolute best customer service I've experienced in any fiel
I can't say enough positive feedback for this company! Michelle Carmichael has been my insurance agent for well over a decade and I have to say, she is absolutely amazing! I have had multiple car insurance and renters insurance policies with her as my agent. She is an absolute ge
3701 Lake Boone Trail #200, Raleigh, NC 27607, USA
Trust data last refreshed Jul 11, 2026
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · NC-DOI Active ✅ (NC)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: NC-DOI Active ✅
Verify this agency's license status directly with the NC insurance department before purchasing coverage.
Verify license in NCRaleigh, NC
More agencies in Raleigh →Specialties: ACA Marketplace · Independent Agency · Medicare Specialists
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover