Rio Rancho independent health-focused agency with Medicare and beWellnm marketplace cross-sell for West Side Albuquerque overflow families, Sandia Heights commuters, and Bernalillo County suburban enrollees.
Rio Rancho independent health-focused agency with Medicare and beWellnm marketplace cross-sell for West Side Albuquerque overflow families, Sandia Heights commuters, and Bernalillo County suburban enrollees. Accessible Rio Rancho support for Medicare and beWellnm plan comparisons along the West Side growth corridor.
Trust Score
93/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
93/100
Consumer Reputation
+14
Google 5.0 · 29 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+8
Grade A+
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
12 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
I had the pleasure of getting in contact with Hermes Cartagena for assistance with open enrollment. Hermes was absolutely the finest resource for information and help getting enrolled in a plan that is perfect for my situation. He fully understands each available plan and patient
Hermes Cartagena was extremely helpful. He was so knowledgeable about the insurance plans and explained them well. He was patient with my needs and questions. I would recommend him to all of my friends and family who have medicare questions. He is the best.
My wife and I are ecstatic after two successful, professional, friendly and customer service oriented experiences/policies we've experienced with Jami. She is awesome and such a joy to work with. We are so lucky that our paths crossed with Jami. TNTMARSH
1453 Rio Rancho Blvd SE #3, Rio Rancho, NM 87124, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · NM-OSI Active ✅ (NM)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: NM-OSI Active ✅
Verify this agency's license status directly with the NM insurance department before purchasing coverage.
Verify license in NMRio Rancho, NM
More agencies in Rio Rancho →Specialties: Independent Agency · Medicare Specialists · ACA Marketplace · Small Business
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover