Established Memphis employee benefits broker specializing in group health, commercial risk, and individual coverage for logistics and corporate employers including FedEx-scale volume.
Established Memphis employee benefits broker specializing in group health, commercial risk, and individual coverage for logistics and corporate employers including FedEx-scale volume. Year-round employee support and risk solutions for corporate and logistics employers.
Trust Score
94/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
94/100
Consumer Reputation
+8
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
Google 4.5 · 8 reviews
BBB Standing
+13
Grade A+ · Accredited
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+5
40 years in business
Government Standing
+4
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 74/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 74/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Our family has used Hollis & Burns for years, and we frequently recommend them to other family members and friends. Their client service is extraordinary. This has been especially important to me since coverage needs and questions often occur after hours and/or on weekends. They
Hollis and Burns has been my insurance agent for years. One of the many things I love about them is you are not treated like just another policy holder, or number. I really don't mean to sound cliche here, but you are treated like a friend. They build a strong relationship wi
Hollis and Burns are by far the best insurance company we have ever worked with! They go above and beyond and are incredibly knowledgeable. I feel so safe and comfortable knowing that we are in their hands. Their customer service is unparamounted and so personal. I’m so glad we s
700 Colonial Rd #250, Memphis, TN 38117, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Not applicableNot a Medicare-focused listing
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Not applicableThis agency is not tagged primarily for Medicare Advantage / Part D enrollment. CMS PPEF / Opt Out checks apply when an NPI is on file or the listing is Medicare-focused.
State DOI listing cross-check
VerifiedVerified listing · TN-DOI Active ✅ (TN)
Last Updated: July 2026
Source: State DOI listing · CMS fields not applicable. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: TN-DOI Active ✅
Verify this agency's license status directly with the TN insurance department before purchasing coverage.
Verify license in TNMemphis, TN
More agencies in Memphis →Specialties: Small Business · Commercial Lines · Independent Agency
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover