Middle Tennessee independent with direct carrier partnerships offering comprehensive group/employer benefits, individual health, and Medicare solutions for corporate healthcare hub employers.
Middle Tennessee independent with direct carrier partnerships offering comprehensive group/employer benefits, individual health, and Medicare solutions for corporate healthcare hub employers. Comprehensive benefits and Medicare solutions for employers and individuals across Middle TN.
Trust Score
84/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
84/100
Consumer Reputation
+11
Google 4.0 · 824 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+8
Grade A+
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+5
22 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Subject: Formal Complaint Regarding Lack of Response to Filed Claim I am extremely disappointed with the level of customer service I have experienced with your company, and I intend to pursue this matter until it is fully resolved. I filed a claim via both email and fax for an
I would give this company a zero star if possible. My policy has been cancelled since 2023 and they continue to take money out my bank account. I have filed all the proper forms to stop them but upon future research my bank informed me that they changed their name for automatic d
1-Star Review My experience with FRANKLIN MADISON was extremely disappointing and concerning. The enrollment form provided to me did not clearly disclose all billing terms or fully explain the automatic charges associated with the service. Critical information was either missin
120 Brentwood Commons Way #700, Brentwood, TN 37027, USA
Trust data last refreshed Jul 11, 2026
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · TN-DOI Active ✅ (TN)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: TN-DOI Active ✅
Verify this agency's license status directly with the TN insurance department before purchasing coverage.
Verify license in TNNashville, TN
More agencies in Nashville →Specialties: Small Business · Commercial Lines · Independent Agency · Medicare Specialists
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover