#8 top-rated Richmond Medicare broker from Medicare Agents Hub offering independent Advantage, Medigap, and Part D guidance for central Virginia seniors and Northern Virginia overflow retirees.
#8 top-rated Richmond Medicare broker from Medicare Agents Hub offering independent Advantage, Medigap, and Part D guidance for central Virginia seniors and Northern Virginia overflow retirees. Positive client feedback for thorough Medicare reviews across the Richmond metro.
Trust Score
88/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
88/100
Consumer Reputation
+17
Google 5.0 · 221 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+6
Grade A
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
10 years in business
Government Standing
+6
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 88/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 88/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
I had a great experience with Karla Ordonez and Karla’s Insurance Agency. Karla is very humble, kind, and genuinely cares about helping people. Everyone in the office is friendly, knowledgeable, and always willing to help. They found me a great price for my FR44 insurance and fi
Karla Insurance provides excellent service at all times for tittle work or insurance She is always very professional, responsive, and helpful. I truly appreciate her dedication and support — highly recommend!
If you want reliable service, look for Karla's Insurance Agency as Jessica and Karla are if not the most informative and easiest people to find an amazing quote and without a doubt went through extra hoops for us. I will be coming back here again
4222 Bonniebank Rd Suite 300, Richmond, VA 23234, USA
Trust data last refreshed Jul 11, 2026
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Pending verificationPending NPI / PECOS match
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Pending verificationDOI-verified Medicare-related listing. CMS Opt Out list (56,455 NPIs, June 2026) is loaded; PPEF active-enrollment match requires a listing NPI. No NPI is shown until supplied by verified data — never fabricated.
State DOI listing cross-check
VerifiedVerified listing · VA-BOI Active ✅ (VA)
Last Updated: July 2026
Source: CMS Opt Out Affidavits · PPEF when NPI available · state DOI. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: VA-BOI Active ✅
Verify this agency's license status directly with the VA insurance department before purchasing coverage.
Verify license in VARichmond, VA
More agencies in Richmond →Specialties: Medicare Specialists · ACA Marketplace · Independent Agency
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover