Jacksonville independent multi-line agency with documented health cross-sell, hurricane and flood expertise, and positive BBB and aggregator reviews for Duval metro clients.
Jacksonville independent multi-line agency with documented health cross-sell, hurricane and flood expertise, and positive BBB and aggregator reviews for Duval metro clients. Strong Northeast Florida reviews for bundling property, auto, and life with health referrals for Jacksonville families.
Trust Score
89/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
89/100
Consumer Reputation
+18
Google 4.9 · 502 reviews
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
BBB Standing
+8
Grade A+
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
18 years in business
Government Standing
+4
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 74/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 74/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
Balina was absolutely amazing to work with. She was knowledgeable, responsive, honest, and made the entire process simple and stress-free. Most importantly, she helped me save a substantial amount of money on both my homeowners and auto insurance while still making sure I had gre
We have been working with Ricci Insurance for almost five years, and the experience has been excellent. Balina, Angela, and the entire team are always cooperative, available, and pleasant to work with whenever we need anything. We truly appreciate our business relationship with t
Chris Finney! Hands down one of the finest customer support professionals I’ve ever interacted with. His knowledge is unmatched, his politeness genuine, and his response time lightning-fast. Even though I only had a few general questions, he treated me with the same care and atte
3721 Dupont Station Ct S, Jacksonville, FL 32217, USA
Trust data last refreshed Jul 11, 2026
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Not applicableNot a Medicare-focused listing
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Not applicableThis agency is not tagged primarily for Medicare Advantage / Part D enrollment. CMS PPEF / Opt Out checks apply when an NPI is on file or the listing is Medicare-focused.
State DOI listing cross-check
VerifiedVerified listing · FL-DFS Active ✅ (FL)
Last Updated: July 2026
Source: State DOI listing · CMS fields not applicable. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: FL-DFS Active ✅
Verify this agency's license status directly with the FL insurance department before purchasing coverage.
Verify license in FLJacksonville, FL
More agencies in Jacksonville →Specialties: Independent Agency · Personal Lines · Bundle Experts · Flood & Wind
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover