Multi-line brokerage serving tech professionals, startup equity transitions, and diverse Bay Area. Strong in property/casualty with dedicated health insurance division for employer and individual plans.
Multi-line brokerage serving tech professionals, startup equity transitions, and diverse Bay Area. Strong in property/casualty with dedicated health insurance division for employer and individual plans.
Trust Score
89/100
Composite from Google reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement.
Trust Score breakdown
89/100
Consumer Reputation
+10
Google 4.5 · 60 reviews
BBB Standing
Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.
+8
Grade A+
Licensing & Verification
+3
DOI-verified listing on Insurance Trust Hub
Experience
+3
19 years in business
Government Standing
+4
CMS participation signals, Medicare focus, license verification, and (when available) plan complaint standing. Missing CMS data is scored neutrally — not as a penalty. Sub-score 74/100.
Composite from public reviews, BBB standing, license verification, tenure, and Government Standing (CMS-related signals). Not influenced by paid placement. Missing CMS data is scored neutrally.
Government Standing sub-score: 74/100. See the Plan Complaint Index for CMS complaint-rate context.
Google Reviews
I had loved Valley Trust until my agent left the agency and then I started having issues. My agent was always helpful and quick to resolve and issues I had but after she left you might as well be communicating with a wall because no one wants to help you nor do they know what the
Update 10/28/23 Chris has literally been the best over the years. Not only did he help me find the best deal for insurance which finally got me into a new car but when I had an issue with the car he personally reached out to the insurance company to see what my options were. I co
My family went to this agency because of a specific agent and he was great! When this agent left the group, he told us personally that he had left but we were never notified by the agency. It was months before I brought it to their attention when I asked who my agent was. My husb
500 Commerce Rd, Staunton, VA 24401, USA
Better Business Bureau
Trust data last refreshed Jul 11, 2026 · BBB profile
Official government and licensing signals for transparency. Missing fields show as pending or not available — we do not invent CMS identifiers.
CMS participation / enrollment
Not applicableNot a Medicare-focused listing
NPI (National Provider Identifier)
Not availableNot available — pending CMS match
Medicare-related credentials
Not applicableThis agency is not tagged primarily for Medicare Advantage / Part D enrollment. CMS PPEF / Opt Out checks apply when an NPI is on file or the listing is Medicare-focused.
State DOI listing cross-check
VerifiedVerified listing · CA-216642 (CA)
Last Updated: July 2026
Source: State DOI listing · CMS fields not applicable. CMS dataset refresh: July 2026. Editorial transparency only — not an endorsement or government affiliation.
License number: CA-216642
Verify this agency's license status directly with the CA insurance department before purchasing coverage.
Verify license in CABay, CA
More agencies in Bay →Specialties: Independent Agency · Personal Lines · Bundle Experts
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— Sarah M. · Local customer
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— James T. · Recent mover
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— Priya K. · Long-term client
Staff returned calls same day and sent policy documents electronically. Would recommend for anyone shopping independent agents in the area.
— Michael R. · Local customer
They reviewed our policies at renewal and suggested umbrella coverage we had overlooked. No hard sell — just practical advice.
— Elena V. · Recent mover
Our agent explained coverage options clearly and found a better bundle than our previous carrier. Claims follow-up was prompt when we had a minor auto incident.
— David L. · Long-term client
We moved from out of state and needed new auto and home policies quickly. They walked us through local requirements and wind deductibles without pressure.
— Sarah M. · Local customer
Compared three carriers for homeowners and auto. Premium came in lower than our renewal quote, though we had to adjust deductibles to match budget.
— James T. · Recent mover