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Independent research · California

California Insurance Market & Regulatory Intelligence

A source-backed view of California DMHC enforcement and Independent Medical Review data, CDI's dated health-insurer list, and official FAIR Plan residual-market context. This is not a ranking, recommendation, or Trust Score. Acquired rows are not the complete California insurer or producer universe.

Snapshot insurance-ca-state-intel-v1 · fingerprint dc1eb54c514d · DMHC as of 2026-06-01

Snapshot metrics

5,435

Universe · DMHC enforcement rows

Knox-Keene / DMHC actions, not all California insurers and not a unique-company census.

42,749

Current · DMHC IMR determinations

IMR is not a complaint and not enforcement. No plan-level rates.

28

Observations · CDI dated health-insurer list

Companies on CDI's dated health-insurer list. Not the complete admitted universe.

California

Geography · statewide sources

No California county insurance pages. Mailing geography is not a service area.

2026-06-01

As-of · DMHC CHHS datasets

CDI health list as of 2025-12-31. FAIR Plan fact sheet January 2025 (2023 experience).

California regulators

DMHC is not CDI. A DMHC Knox-Keene health plan is not all California insurers. A CDI licensed insurer is not a DMHC Knox-Keene plan. CDI company lookup is not a bulk admitted universe.

California Department of Insurance

Admitted insurers, producers, property/casualty residual-market oversight context, complaint study, rate filings.

CDI home

Department of Managed Health Care

Knox-Keene health care service plans, DMHC enforcement, Independent Medical Review.

DMHC home

Market findings

  • DMHC Office of Enforcement published 5,435 enforcement-action rows from 2000-07-03 through 2026-05-22. Source-native classes include Letter of Agreement 4,212, Settlement Agreement 606, Cease and Desist Order 240, and Accusation 53, plus every other official class in the file. Those 5,435 rows name 238 distinct organization-name strings. A letter of agreement is not a settlement. An accusation is not a final finding. A cease-and-desist order is not a revocation. An enforcement occurrence is not a unique company. This is not an insurer ranking.
  • DMHC Independent Medical Review determinations total 42,749 rows (datastore as of 2026-06-01). Overturned decision of health plan: 22,445. Upheld decision of health plan: 20,304. An IMR case is not a complaint. An IMR decision is not enforcement. An IMR outcome is not a plan quality score. IMR volume is not market share. This extract has no plan identifier and no enrollment denominator, so plan-level IMR rates are not published.
  • CDI's dated health-insurer list names 28 companies licensed to provide health insurance coverage as of 2025-12-31. 28 have a published business phone and 27 have a website. Licensed is not currently selling. This list is not the complete admitted-carrier universe and is not the DMHC Knox-Keene plan roster.
  • CDI's January 2025 fact sheet on residential policies reports 324,954 FAIR Plan new-and-renewed policies in 2023 versus 8,300,730 in the voluntary market (3.7% of that residential new-and-renewed mix). FAIR Plan is residual-market infrastructure, not the typical California insurance market, not an insurer of choice, and not a safety score.

DMHC enforcement

5,435 action rows naming 238 distinct organization-name strings, 2000-07-03 through 2026-05-22. A letter of agreement is not a settlement. An accusation is not a final finding. A cease-and-desist order is not a revocation. Raw enforcement count is not quality. Documents are INDEX_ONLY via official action-display links. No name-only profile attachment.

Source-native action classRows
Letter of Agreement4,212
Settlement Agreement606
Cease and Desist Order240
Lift Cease and Desist Order116
Order105
Accusation53
Judicial Order/Ruling36
Other18
Amended Cease and Desist Order16
Order Appointing Conservator11
Amended Accusation9
Letter of Admonishment6
Civil Complaint3
Miscellaneous Agreement3
Order Taking Possession1
Trace this number
Source
CHHS datastore: DMHC Enforcement Actions, Trend
Source date
2026-06-01
Denominator
5,435 acquired enforcement-action rows
Calculation
Count datastore records. Action class is the official EnforcementAction field. Distinct names are distinct OrganizationName strings, not unique licensed plans.
Reporting grain
ENFORCEMENT ACTION ROW — not unique company
Coverage
Knox-Keene / DMHC only. No plan ID or NAIC in this file.
Caveat
Do not rank insurers. Absence is not a clean record. Name-only is UNSAFE for adverse profile attach.

DMHC enforcement actions

Filter acquired DMHC enforcement-action rows by source-native action class, year, or organization name. This is state-level event research. Name-only matching is not used to attach adverse evidence to profiles.

Loading acquired DMHC enforcement rows…

DMHC Independent Medical Review

42,749 IMR determinations. IMR is not a complaint and not enforcement. This extract has no plan identifier, so plan-level IMR rates are not published.

22,445

Overturned Decision of Health Plan

20,304

Upheld Decision of Health Plan

Review type

  • Experimental/Investigational: 10,476
  • Medical Necessity: 31,504
  • Urgent Care: 769

Determinations by report year

YearDeterminations
200128
2002695
2003738
2004788
2005959
20061,080
20071,342
20081,521
20091,432
20101,453
20111,435
20121,203
20131,197
20141,433
20152,079
20163,055
20172,954
20182,683
20192,331
20202,197
20212,133
20221,776
20232,246
20242,715
20252,730
2026546
Trace this number
Source
CHHS datastore: DMHC IMR Determinations, Trend
Source date
2026-06-01
Denominator
42,749 IMR determination rows
Calculation
GROUP BY ReportYear, Determination, and Type on the official datastore. Findings text is not republished.
Reporting grain
IMR DETERMINATION — not complaint, not enforcement
Coverage
No plan name/NAIC in the published columns. No enrollment denominator.
Caveat
Do not rank plans by raw IMR counts. IMR volume is not market share.

DMHC Independent Medical Review

Companies on CDI's dated health-insurer list

28 companies as of 2025-12-31. 28 public business phones. 27 websites. Licensed is not currently selling. This is not the complete admitted universe and not all property/casualty insurers.

CompanyBusiness phoneWebsite
4 Ever Life Insurance Company800-621-9125Official site
Aetna Life Insurance Company800-872-3862Official site
American National Insurance Company800-899-6503Official site
American States Insurance Company888-398-8924Official site
Anthem Blue Cross Life and Health Insurance Company877-875-1223Official site
Blue Shield of California Life and Health Insurance Company800-393-6130Official site
CIGNA Health and Life Insurance Company800-244-6224Official site
Connecticut General Life Insurance Company800-244-6224Official site
Equitable Financial Life Insurance Company866-444-6001Official site
Guardian Life Insurance Company of America888-482-7342Official site
John Hancock Life Insurance Company (U.S.A.)800-377-7311Official site
Kaiser Permanente Insurance Company800-788-0710Official site
Massachusetts Casualty Insurance Company800-462-9897Official site
Metropolitan Life Insurance Company800-638-5433Official site
Mony Life Insurance Company800-268-1000Official site
Mutual of Omaha Insurance Company800-775-1000Official site
National Benefit Life Insurance Company800-222-2062Official site
National Foundation Life Insurance Company of America800-221-9039Official site
New York Life Insurance Company800-225-5695Official site
Nippon Life Insurance Company of America800-374-1835Official site
Prudential Insurance Company of America800-828-0153
Sierra Health And Life Insurance Company, Inc.800-888-2264Official site
State Farm Mutual Automobile Insurance Company800-782-8332Official site
Teacher's Insurance and Annuity Association of America800-842-2733Official site
Transamerica Life Insurance Company800-625-4212Official site
Trustmark Insurance Company800-666-6977Official site
United HealthCare Insurance Company877-294-1429Official site
United States Life Insurance Company in the City of New York800-763-8851Official site

CDI health-insurer list · CDI company lookup (search-only)

FAIR Plan / property market

Counts are official CDI statewide new-and-renewed residential policy counts. FAIR Plan is the residual market, not the typical California insurance market. ZIP/county files exist on the CDI wildfire page and are not ingested as county pages.

324,954

FAIR Plan new+renewed 2023

Residual market. Not the typical California insurance market.

8,300,730

Voluntary market new+renewed 2023

41,514

Surplus lines new+renewed 2023

CDI residential / FAIR Plan fact sheet (PDF)

Complaints, rates, producers

CDI 2024 commissioner-report totals: 62,559 complaint cases opened and 62,002 closed. A complaint is not a violation. IMR is not a complaint. CDI's justified-complaint study ranking is not republished here.

Rate filings: OPEN_SEARCH_ONLY. A rate filing is not a consumer premium. Complete CDI admitted/company universe: SOURCE_NOT_ACQUIRED. Producer universe: SOURCE_AVAILABLE_BY_PAID_LIST / SEARCH_ONLY. Missing is not zero. National NPN identity is not a California license.

CDI Consumer Complaint Study

Evidence depth

FamilyGrainRowsPublication
DMHC enforcementenforcement action row5,435PUBLISHED_STATE_EVENT
DMHC IMRIMR determination42,749PUBLISHED_AGGREGATES
CDI health-insurer listdated health-insurer list row28PUBLISHED_LIST
CDI company lookupadmitted company profileCOVERAGE_GAP
CDI producer sourcelicensed producer / mailing listCOVERAGE_GAP
FAIR Planstatewide residential new-and-renewed policy countsPUBLISHED_STATE_AGGREGATE
property/wildfire market sourcestatewide residential market publicationsPUBLISHED_CONTEXT
complaint evidenceregulator complaint study + commissioner-report totalsPUBLISHED_STATE_TOTALS_ONLY
rate filing evidencerate filing searchCOVERAGE_GAP
federal/national overlaynational legal-insurer / NAIC identityNOT_USED_AS_CA_AUTHORIZATION

What we don't yet know

Unknown is not zero. Missing is not zero.

  • Complete CDI admitted/company denominator: SOURCE_NOT_ACQUIRED
  • Complete producer denominator: SOURCE_AVAILABLE_BY_PAID_LIST / SEARCH_ONLY
  • Full agency/broker universe: SOURCE_NOT_ACQUIRED
  • Full California appointments: SOURCE_NOT_ACQUIRED
  • Complete California authorization subtype coverage: SOURCE_NOT_ACQUIRED
  • FAIR Plan in-force/TIV/premium by ZIP: NOT_INGESTED
  • Rate/filing bulk: OPEN_SEARCH_ONLY
  • Plan enrollment denominators for IMR/enforcement rates: NOT_IN_SOURCE
  • Unresolved DMHC entity identity (no exact plan key): NAME_ONLY_UNSAFE_FOR_ADVERSE_ATTACH

Semantic rules

  • DMHC != CDI
  • DMHC PLAN != ALL CALIFORNIA INSURERS
  • CDI HEALTH LIST != COMPLETE ADMITTED UNIVERSE
  • LICENSED != CURRENTLY SELLING
  • IMR != COMPLAINT
  • IMR != ENFORCEMENT
  • COMPLAINT != VIOLATION
  • ACCUSATION != FINAL FINDING
  • LETTER OF AGREEMENT != SETTLEMENT
  • CEASE & DESIST != REVOCATION
  • RAW ENFORCEMENT COUNT != QUALITY
  • FAIR PLAN != ENTIRE PROPERTY MARKET
  • RATE FILING != CONSUMER PREMIUM
  • NAIC IDENTITY != CALIFORNIA AUTHORIZATION
  • SEARCH-ONLY SOURCE ABSENCE != ZERO
  • MISSING != ZERO
  • NO TRUST SCORE
  • NO PAID RANKING

No Trust Score. No paid ranking.

Independent directory. Not affiliated with any insurance carrier, agency, or agent. All information is for research purposes only. Always verify licensing directly with your state's Department of Insurance, NAIC, or official sources before engaging any provider.